Our intent is for each Client to be 100% satisfied with our services. Returns and refunds are limited to the following situations:

• No refunds will be issued once an initial purchase has been made. If a treatment is declined by La Femme Spa & Laser Centre or for some other medical reasons, the client may receive an in house credit towards other products and treatments.
• When treatment packages are used the full regular cost of each treatment will be deducted from the amount paid and in house credit will be issued for the remaining balance which will be available for redemption towards any treatment or products.
• There are no refunds on opened products or unopened unless a medically proven allergic reaction is determined by a physician, at which time the product needs to be returned to La Femme Spa & Laser Centre within 7 days of purchase. *in house credit may not be redeemed for cash.